Service from Rosenberg
From personal consultation to installation and modernisation:
Professional service for your fans and air handling units.
Reliable. Practical. Personal.
Our service teams support you from planning to ongoing operation. Fast, solution-oriented and on equal terms.
Whether customer service, new installation, commissioning or retrofitting – we ensure that your system runs reliably. With our service solutions, we guarantee the reliability and maximum performance of your fans and ventilation units.
Our individual services
Rosenberg’s services have only one goal: your satisfaction!
Customer service
We are always on hand to help with any service issues such as repairs, returns, transport damage or other service queries. Our customer service team will ensure that your enquiry is processed quickly and resolved efficiently. No matter what the issue is, we will find a solution and provide you with personalised, expert support.
Installation and
commissioningOur experienced fitters and technicians will support you from the installation to the complete commissioning of your system. We ensure that everything runs smoothly on site, coordinate all steps with you and commission everything professionally. We take care of the configuration, connection checks and, if desired, the training of your staff.
Retrofit
The refurbishment of existing systems, especially the replacement of fans, offers enormous potential for energy savings. At the same time, today’s fan technology can sustainably improve system availability, maintenance and the indoor climate. Our service team is always at your side – from planning to implementation – and ensures professional and smooth execution.
Rosenberg Service in pictures
Here you can gain a brief insight into our typical service assignments – experienced, solution-oriented, directly on site.
Service call in just a few steps
It’s that simple – just 5 steps to service.
Contact our service department directly.
Give us a call or send us an enquiry.
Technical service: +49 7940 / 142-446
Commercial service: +49 7940 / 142-445
We will contact you immediately after receiving your enquiry. In order to prepare your service call optimally, we will arrange a specific appointment with you.
Please allow for a lead time of at least 10 working days after placing your order.
We kindly request that you provide us with the following information and access:
- Building and electrical circuit diagrams
- Information about local conditions (e.g. restricted access, special structural features)
- Date, delivery and transport options on site
- Cooperation of authorised personnel for facilities with restricted access
- Access authorisations and keys for affected areas
- Parking permits for our installation personnel at the site
Now the service callout begins on site:
- Provision of a specialist technician as foreman
- Assistance with the installation of air conditioning units and fans
- Repair and maintenance on site
- Commissioning of Rosenberg controls and compact ventilation units
Of course, our service does not end with the final touch:
We continue to be at your side afterwards – for follow-up support, training and, if required, additional services such as regular filter changes.
Work with us to find the right solution!
Use our enquiry form – quick, easy and directly online.
Information and downloads
Further information and forms are available for download here.
- Service and After-Sales
Form: Return of goods / Notice of complaint
DOC, 61 KB